Sales & Shipping Policy

 

Rad Man Minerals

Radioactive & Non-Radioactive Materials

Last Updated: March 8, 2026

1. General Sales Policy

All mineral, fossil, meteorite, and related specimens sold by Rad Man Minerals are offered as collectible, educational, and research specimens. Natural specimens may exhibit variations in colour, texture, crystal form, or surface features. We make every effort to accurately describe and photograph all items.

All sales are considered final unless otherwise stated, except in cases of shipping damage, loss, or clear error on our part.

Activity levels listed for radioactive mineral specimens are measured using an SE International Ranger EXP pancake probe, held approximately 5 cm from the surface of the specimen with the alpha window exposed. Background measurements are subtracted from the listed rate.

Payment options are currently Interac e-Transfer (Canadian orders) and PayPal (Canadian and international orders).

Interac e-Transfer Payment Instructions

        Log in to your online banking via your bank’s website or mobile app.

        Send an Interac e-Transfer to: radmanminerals@gmail.com

        Enter the exact order total as shown in your Shopify order confirmation.

        Include your Order Number in the message/memo field to help us match your payment quickly.

        No security question is required. Our email is set up for Interac Autodeposit — payment will be deposited automatically.

Important: e-Transfer orders that are not paid within 24 hours of placement will be automatically cancelled.

2. Radioactive Minerals – Sales Restrictions & Shipping Policy

Due to the rapidly changing global security environment and increasingly restrictive customs enforcement related to radioactive materials, all radioactive mineral sales are now restricted to Canada only.

        Radioactive mineral specimens are sold and shipped within Canada only, and are restricted to persons 18 years of age or older.

        International shipments of radioactive minerals are limited exclusively to recognized professional institutions (universities, museums, government agencies, or licensed research laboratories) and require prior approval and documentation.

Despite full regulatory compliance, private international shipments of radioactive minerals have become increasingly unpredictable due to heightened screening, inconsistent customs interpretation, and seizure risk. We sincerely apologize to our international customers for this change and thank you for your understanding.

3. Regulatory Compliance (CNSC)

All radioactive mineral specimens sold by this store are naturally occurring radioactive material (NORM) and are handled, stored, packaged, and sold in compliance with applicable Canadian Nuclear Safety Commission (CNSC) regulations, including regulations governing:

        The sale and possession of naturally occurring radioactive material

        Exemption limits for unlicensed ownership

        Safe handling, storage, and transportation practices

Specimens are sold in quantities and activity levels that do not require the buyer to hold a CNSC license for possession, unless otherwise explicitly stated.

Buyers are responsible for ensuring their ownership, storage, and use of radioactive minerals remain compliant with all applicable federal, provincial, and municipal regulations.

4. Buyer Acknowledgement & Assumption of Risk

By purchasing any mineralogical specimen from this shop — including radioactive minerals, specimens containing toxic elements, heavy metals, or other potentially hazardous materials — the buyer explicitly acknowledges and agrees to the following:

Nature of the Materials

        Mineral specimens are natural geological materials that may inherently contain radioactive elements, toxic metals, sharp crystalline structures, friable material, dust, or other physical or chemical hazards.

        Radioactive mineral specimens contain naturally occurring radioactive material (NORM) and may emit ionizing radiation at varying levels depending on specimen type, size, and composition.

        Some specimens may pose risks if mishandled, improperly stored, damaged, ground, heated, dissolved, or otherwise altered.

Intended Use

        All specimens are sold strictly for mineralogical collecting, educational, display, historical, or legitimate scientific research purposes only.

        No specimens are sold for consumer, household, medical, cosmetic, therapeutic, metaphysical, “healing,” ingestion, inhalation, or casual use.

        The buyer agrees not to resell, transfer, or provide specimens to individuals who are unable or unwilling to handle them responsibly and legally.

Assumption of Risk

        The buyer affirms they are knowledgeable, or have taken reasonable steps to become knowledgeable, about the nature and risks associated with the specimens they are purchasing.

        The buyer voluntarily assumes all risks associated with ownership, possession, handling, storage, display, transport, and long-term retention of the specimens.

        This assumption of risk includes, but is not limited to, risks related to radiation exposure, chemical toxicity, physical injury, contamination, regulatory enforcement, seizure, or disposal requirements.

Responsibility After Purchase

        The buyer assumes full responsibility for safe handling, secure storage, appropriate labelling, controlled access, and compliance with all applicable local, national, and international laws and regulations.

        The buyer is solely responsible for determining whether permits, licenses, notifications, or registrations are required for possession, transport, display, resale, or importation into their jurisdiction.

        The seller makes no guarantees regarding the legality of possession or importation in the buyer’s destination country, province, state, or municipality.

No Liability

        To the fullest extent permitted by law, the seller shall not be held liable for any injury, illness, loss, damage, seizure, regulatory action, or legal consequence arising from the purchase, possession, use, misuse, resale, or disposal of any specimen.

        The buyer agrees to indemnify and hold harmless the seller from any claims, damages, liabilities, costs, or expenses arising from the buyer’s actions or failure to comply with applicable laws and safety practices.

By completing a purchase, the buyer confirms that they have read, understood, and agreed to this Buyer Acknowledgement & Assumption of Risk in full.

5. Radiation Safety & Prohibited Uses

We take radiation safety extremely seriously. Accordingly, we do not recommend, endorse, or support the use of radioactive minerals for:

        Crystal healing or metaphysical practices

        Alternative or folk medicine

        Radiation therapy or any wellness, medical, or therapeutic application

        Any healing, ingestion, or inhalation application

Orders indicating such intent may be refused or cancelled. Any claims suggesting health benefits from radioactive minerals are scientifically unsupported and potentially dangerous. We are unable to respond to questions or inquiries regarding this topic.

Please note: Any inquiry or communication suggesting intent to violate shipping regulations or engage in illegal activity will result in the immediate cessation of all correspondence. Such communications may also be reported to the relevant authorities.

6. Non-Radioactive Materials – Sales & Shipping

Non-radioactive materials may be sold and shipped domestically and internationally unless otherwise restricted.

Buyers are responsible for ensuring compliance with local import laws, customs requirements, duties, and taxes for international shipments.

7. Shipping Methods & Tracking

        All shipments are sent with tracking included, without exception. We currently use Canada Post for international shipments and Canada Post or Purolator for domestic shipments. Customers may select their preferred carrier at checkout; otherwise we will choose the best option for your order.

        Tracking information will be provided once the order has shipped.

        We do not offer untracked shipping under any circumstances.

        We will only ship to the address provided in the order. Shipping labels are automatically generated from the information submitted at checkout — please ensure all shipping information is correct. We are not responsible for orders lost due to incorrect shipping details.

        We will no longer ship to, purchase from, or source any specimens from the United States, regardless of destination. This is due to the rapidly declining trade environment, inconsistent customs enforcement, and government tariffs applied to international shipments. This decision was not made lightly and will be revisited when conditions change. We apologize to all our US customers and thank you for your understanding.

Shipping carriers and service levels are selected based on destination, parcel size, value, and reliability. Oversize parcels may incur additional shipping charges.

8. Insurance Coverage

        All shipments automatically include $100 CAD of insurance coverage at no additional cost.

        Additional insurance may be purchased at $3 CAD per additional $100 CAD of coverage.

        Customers are strongly encouraged to insure high-value orders appropriately.

        Insurance coverage applies to loss or damage occurring during transit only, and is subject to carrier claim procedures. Insurance does not cover parcel seizure by customs agencies.

Failure to purchase adequate insurance may limit reimbursement to the default $100 CAD coverage included with all shipments.

9. Damage, Loss & Claims

        Any damage or loss must be reported within 48 hours of delivery.

        Photographic documentation of packaging and contents is required for all insurance claims.

        Claims cannot be initiated without tracking confirmation.

10. Packaging & Handling

All orders are packaged with care to ensure they arrive safely and securely. Items are packed in accordance with all applicable shipping and transportation regulations, using appropriate materials designed to protect the contents during transit.

We take special care to prevent damage, movement, or exposure during transit by using cushioning, rigid containers, and secure outer packaging suited to each item.

To reduce waste, we may occasionally reuse clean, structurally sound shipping materials. Reused materials are carefully selected and never compromise the safety, integrity, or compliance of the shipment.

11. Right of Refusal

We reserve the right to refuse, cancel, or void any order at our sole discretion — including both radioactive and non-radioactive specimens — before or after payment has been received. Reasons may include, but are not limited to:

        Suspected fraud or chargeback risk: including inconsistent billing or shipping information, unusual purchasing behaviour, or prior payment disputes.

        Safety concerns: including indications that a specimen may be mishandled, improperly stored, or used in an unsafe manner.

        Misuse or misrepresentation: including indications that specimens may be used for purposes inconsistent with their intended use as collectible, educational, or scientific material.

        Legal or regulatory concerns: including potential violations of local, national, or international laws, shipping regulations, import/export restrictions, or licensing requirements.

        Inadequate or misleading information: including failure to provide requested documentation, permits, or confirmations required to complete the transaction legally and safely.

        Destination-based restrictions: where shipment to a specific location presents legal, regulatory, or logistical complications beyond our ability or willingness to accommodate.

Any communication indicating intent to violate shipping rules or engage in illegal activity will result in the immediate termination of all correspondence and may be reported to the relevant authorities.

For radioactive mineral specimens, we may require additional information or documentation prior to shipment to ensure legal compliance and safe handling. Failure to provide satisfactory information may result in order cancellation.

Refusal or cancellation of an order does not imply wrongdoing by the customer and may occur even after payment authorization. In such cases, any payments received will be refunded in accordance with our refund policy, less any non-recoverable fees where permitted by law. If a customer wishes to cancel an order, a $5/item re-stocking fee will be applied against the refund. This is to cover costs associated with the processing, and re-listing of the item(s) in quesiton.

We prioritize safety, legal compliance, and responsible stewardship of all specimens we sell, and we appreciate your understanding of these requirements.

Thank you for supporting Rad Man Minerals.